Privacy Policy for Porthcothan Retreats

Effective Date: April 26, 2025

Thank you for visiting Porthcothan Retreats. Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information when you interact with our website https://www.porthcothanretreats.co.uk/, operated and hosted through Wix.com.

By using our website, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our site.

1. About Us

Business Name: Porthcothan Retreats
Address: Porthcothan Retreats, Porthcothan Bay, Padstow, Cornwall, PL28 8LW, United Kingdom
Email: porthcothanretreats@gmail.com

Nestled among the idyllic North Cornwall coastline near Porthcothan Beach, we offer exclusive adult-only glamping retreats and a dog-friendly cottage for holiday lets all year round.

2. Information We Collect

We may collect and process the following types of personal data:

Name
Email address
Telephone number
Booking and payment details
Any information you provide through forms, emails, or direct inquiries
Automatically collected data (e.g., IP address, browser type, usage statistics via Wix and analytics tools)

3. How We Use Your Information

We use your information to:

Respond to your inquiries and manage your bookings
Send important updates regarding your stay
Improve our website and services
Process payments and manage financial transactions
Ensure security and prevent fraud
Comply with legal obligations

We will only use your personal information for the purpose for which it was collected unless we reasonably consider that we need to use it for another reason compatible with the original purpose.

4. How We Store and Protect Your Information

Our website is hosted on the Wix.com platform. Your data may be stored through Wix.com’s data storage, databases, and general Wix applications, all of which are secured behind a firewall.

We implement appropriate security measures to protect your personal information from accidental loss, misuse, unauthorized access, or disclosure.

5. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties.
We may share your data with trusted third-party service providers (such as payment processors or analytics services) where necessary to operate the website and fulfill your bookings, under strict confidentiality agreements.

We may also disclose your personal information if required by law or to protect our legal rights.

6. Cookies and Tracking Technologies

We use cookies and similar technologies on our website to:

Provide a smooth browsing experience
Analyze website traffic and usage patterns
Customize content and marketing (if applicable)

You can manage your cookie preferences through your browser settings. For more information, please see our separate [Cookie Policy]

7. Your Data Rights

You have the right to:

Access the personal data we hold about you
Request corrections to any inaccurate or incomplete data
Request deletion of your personal data
Object to or restrict the processing of your data
Withdraw consent where we rely on consent to process your data

To exercise any of these rights, please contact us at porthcothanretreats@gmail.com.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or the content of those sites.

9. Changes to This Privacy Policy

We reserve the right to modify this Privacy Policy at any time. Changes will take effect immediately upon posting on this website. We encourage you to review this page periodically for updates.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact:

Porthcothan Retreats
Porthcothan Bay, Padstow, Cornwall PL28 8LW, United Kingdom
Email: porthcothanretreats@gmail.com